If I own a business, and it would not matter any kind, that caters to services or interaction with customers on a daily basis, I would make it my mission to see to it that I cater the mobile warriors. It'll serve to make my life (and employees's lives), customers'' lives, and the services better over all.
I started thinking about this as I sat here at a local car wash. Free WiFi is great. However, I think they can take the next step and over other mobile incentives.
- Being able to use Google Wallet would go a long way to help mobile payments and cut down on the need for a full service cashier. Use a service like Square also makes sense.
- Cut down on paperwork and offer receipts to be emailed or sent to a dedicated app for the business.
- Offer added services or incentives through something like iPhone's Passbook.
All of these mobile options, and there are plenty over ways to use mobile to expand a business and outreach, could be a good differentiator in the current economic environment we are in. It does matter if you're a national chain, a mom-and-pop cafe, or a stand at a local shopping center, offering a mobile abilities to conduct services and transactions mean that the business is offered a place on mobile users' smartphones.
On top of that, a a business owner, I want more of my costumers who are savvy with the fast changing and trending mobile market. It means they're young, smart and educated, and have more money to spend.
Posted with Blogsy
No comments:
Post a Comment